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Quality and certifications

  • ENAC accreditation. ISO 9001:2008. Date of issue: February 12, 2015
  • ENAC accreditation. ISO 9001:2015. Date of first issue: June 23, 2016
  • Under the ISO 9001:2015 quality system, the unit works with 4 general procedures and 12 standard operating procedures:
    • GP for documentation and record control
    • GP for managing non-conformities, complaints, and AACC
    • GP for service provision
    • GP for system planning and monitoring
    • SOP for First Aid
    • SOP for minimum permanence requirements
    • SOP for transferring subjects to the emergency room
    • SOP for communicating with the responsible physician
    • SOP for locating physicians outside of working hours
    • SOP for reporting adverse reactions
    • SOP for use, maintenance, and verification of equipment
    • SOP for medication management
    • SOP for training unit personnel
    • SOP for sample management
    • SOP for personnel management
  • Standard operating procedure for warehouse management
  • Standard operating procedure for management of equipment, medication, and documentation in blind and non-blind trials
  • Team specifically dedicated to quality management
  • Number of sponsor audits in the last 5 years: 8
  • Number of internal audits in the last 5 years: 5
  • Number of inspections in the last 5 years: 1
  • Translated with DeepL.com (free version)

Annual Activity Reports

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